Tailored Virtual Support for Bold Businesses

At Cocoasis Group, we provide more than just virtual support as we partner with businesses, creators, and entrepreneurs who are shaping the future. Whether you are building something bold and unconventional, or scaling a fast-moving company, our dedicated virtual teams are here to keep your operations running smoothly, so you can focus on what you do best.

The businesses we support aren’t always the kind that would’ve been welcomed with open arms 10 or 20 years ago. In fact, some of our fellow North American clients are in industries that were once frowned upon - industries that have had to fight for visibility and respect. Their open-mindedness has allowed us to provide competitive salaries to women in West Africa. We are proud to stand with the businesses that push boundaries and challenge outdated norms. Being on the frontier is fun, that's where the real magic happens!

We know that running a business in forward-thinking industries comes with unique challenges as well as finding reliable support and working with partners who actually understand your space. That’s why we take the time to train and train and train the majority of our virtaul teams based in West Africa to work in sync with your values, your culture, and your audience. Whether you need customer support, client outreach, or operational coordination, we go above and beyond to match you with talent that gets it.

Our service packages are designed to meet you wherever you are — from your first hire to a fully-staffed remote team. Whether you’re just finding product-market fit and need to gain insights, a fast-growing brand, or a high-volume operation, we provide the flexibility, discretion, and expertise to scale alongside you. No judgment. No assumptions. Just the support you need, tailored to your world. Let's roll up our sleeves and get the job done for you!

The future belongs to the businesses and creators brave enough to break the mold — and at Cocoasis Group, we’re here to help you make that future happen. If you’ve ever felt like your business didn’t fit into the traditional box, you’re in the right place. Let’s build something that lasts.

Plans & Pricing

Choose from our flexible interactive support solutions that are tailored for businesses of any scale. Your best value customers are your repeating customers!

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Starter

$500/mo

  • 1 dedicated agent
  • 24 hour response time
  • Help center access
  • Email support
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Pro

$2000/mo

  • 5 dedicated agents
  • 2 hour response time
  • Priority email support
  • Support Portal
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Enterprise

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  • 10+ dedicated agents
  • 25 min response time
  • Account manager
  • Custom SLA
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Help Center
Portal
Analytics
Custom SLA
Account Manager

Our Seamless Onboarding Process

We make it easy to get started with a clear, simple process — so you always know what to expect.

1
Discovery Call

We’ll learn about your business, your goals, and the type of support you need.

2
Talent Matching

We carefully select and match dedicated agents to fit your needs and culture.

3
Onboarding & Training

Your agents learn your workflows, tools, and processes for seamless integration.

4
Ongoing Support

We provide continuous support with performance tracking and regular check-ins.

Frequently Asked Questions